Starting October 1st, 2021, the USPS will implement a slowdown operation as part of their 10-year strategic plan to reduce costs and improve service. This change will affect first-class mail and parcels, leading to longer delivery times for some packages. Customers with freight forward parcels in transit within the US may experience delays in their local deliveries.
For parcels not yet shipped from Brazil to the US using USPS, we offer the option to switch to a different shipping method to avoid potential delays. If you wish to change your shipping method, please contact our customer service team via email or leave a comment on the Customer Portal.
We understand the inconvenience this may cause and are committed to providing the best possible service. Our team is here to assist you with any questions or concerns.
Thank you for your understanding and patience.